welcoming and greeting the guest procedure

welcoming and greeting the guest procedure

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Everything about your manner should say "I'm glad you're here!". Use a bell on the door to let you know when new customers have arrived, so that you can be sure to greet them promptly. If the guests have a lot of belongings with them, offer to have them stored Once guests are seated, introduce yourself and advise that you will be looking after them or if it is another staff member introduce them to the guest. Make sure to be cordial no matter how busy you are, and to let people know how long they will need to wait before you can help them. trailer Wennie Jean 1.18K subscribers Subscribe 2.4K Share 186K views 2 years ago Disclaimer: No Copyright Infringement Intended This. Horrible, isnt it? startxref Even though its hard to provide the same level of service compared to quiet times, its important to still take the time to greet and serve customers to that same standard. Avoid fake smiles, as guests can easily see through them. Guest Commentary - Welcome to Rome! Tables will need to be allocated according to the party size or the number of guests and the host will need to be strategic in placement of the tables. If a manager is short on time, enrolling employees in a hotel course is a good option to help them learn the latest techniques in their field. Maintain eye contact throughout, keep smiling and escort the guest to the table by saying This way please Mr./Mrs./Ms or Sir/Madam, Show the way by walking in front of the guest. Arrival Procedure in Hotels, registration, check in Institute of Hotel Management, Hajipur, Patna, Bihar. Thats why when guests choose to dine at your restaurant the welcome is important. or Explore your hospitality hub. A positive attitude will help improve even the worst situation. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/98\/Greet-Customers-Arriving-in-a-Store-Step-1-Version-4.jpg\/v4-460px-Greet-Customers-Arriving-in-a-Store-Step-1-Version-4.jpg","bigUrl":"\/images\/thumb\/9\/98\/Greet-Customers-Arriving-in-a-Store-Step-1-Version-4.jpg\/aid783129-v4-728px-Greet-Customers-Arriving-in-a-Store-Step-1-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"