govworks passport refund
U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. 0000014357 00000 n For business inquiries or general questions, feel free to reach out. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream I paid $688.85 to expedite my passport through this service on 2/7. "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." What did they do to justify their high fees? Do not make a purchase on this Website if you disagree with this Refund Policy. They did NOTHING for me, and provided NO service for me. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! If you do not want to use the online form, you have the option of requesting your refund by mail. A request for this form does not guarantee a refund will be granted. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. 0000007541 00000 n 3. Complete Scam. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The foregoing list is representative only. 0000009705 00000 n I had to call and we chat to find out the packet was being mailed back to me. OF THIS RIP OFF SITE! 3 Get Your Passport Photo at FedEx Office Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 0000017345 00000 n Washington, D.C. 20522-2999. They govWorks Inc. Don't waste your money, Wish I could give 0. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). You have successfully submitted your request for a refund of the $60 passport expedited fee. The complaint has been investigated and resolved to the customers satisfaction. She got her passport with no problem on June 1st. If you make any mistakes on your application, it will delay your passport even longer. This is a criminal organization. I left a message. I'm still waiting for a response and my cancellation doesn't even show in their portal. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. Select Your Service Get Started Invited No Refunds. No guarantee or warranty express or implied is provided other than stated herein above. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl You are not. The best of them can also answer questions and make the process simpler. 0000007226 00000 n GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Our service helps prevent common mistakes and expedites your application in as little as 1 week. govWorks and its brands were launched in January 2018. 0000017222 00000 n I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." %PDF-1.7 % I am in a huge bind!!!!!!!!!!!!!!!!!! i wish i could give less than one star. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. 0000017846 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. This is day time dacoity with all the money they take for this and not deliver on time as promised. Step 1 is selecting the passport service and placing your order. The govWorks management team will promptly review your request. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. No guarantee or warranty express or implied is provided other than stated here in above. 0000012001 00000 n What a joke. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! Contacted mygovworks for a refund tbd. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. GovWorks Powering the Vital Document Industry. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. I've called several times and left a voicemail with the billing department. This will surely increase the credibility of your complaint. I saved a snippet of the page: The banner says "rushmypassport.com". IMPORTANT NOTE:We consider refund requests on a case-by-case basis. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. (All of the information on govworks directs users to FedEx.) A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. A message was left on my phone that I would not get a refund. They told me I should get my money back from Expedited Travel. You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. Never can get online. Success! HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. How it Works in order to obtain a passport thru them. No indication from gov works that there was an issue with application. They never fulfilled any part of the service. Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. You can get an expedited passport through our service. Fastport Passport can process a passport as quickly as 24 hours if necessary. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. Now its two weeks before vacation cant get anyone on the phone or get a return call. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. 0000025039 00000 n I went to FedEx and they said "We don't ship to P.O. 0000005427 00000 n OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. If you wish to remain on travel.state.gov, click the "cancel" message. Not what you would expect for almost $300. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. Now they say they will not refund my money. Everyone has the same experience- Believe them. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. DONT DONT FALL FOR THIS SCAM. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. Passport . 0000014264 00000 n trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream It's a scam. Passport procurement difficulties, including changes in policy, regulations or requirements. Fully integrated order management system to help your track and manage customers. 0000017569 00000 n Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. If youd like to learn more about our technology solutions. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. I told her my trip was October. Save your money! I'm livid and disgusted. Please check your email for a confirmation message. I have requested a refund and hope they will honor my request. 0000049689 00000 n When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. {16. I went to the library the next day. Day 2, still nothing and still can't download my documents. If you applied for expedited service at a passport acceptance facility or through the mail, your application may not arrive at a passport agency or center until 2 weeks after the day you apply. They took my $200 and ran. But, the URL says, Govworks.com. 0000058864 00000 n saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! Expedited Travel, LLC 2023. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. SCAM. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. What do I need to pick up my passport photo? Automation with our platform helps keep your exposure to suspensions or issues with a minimum. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. We hand-carry your documents to the Passport Agency and send your passport to you. . However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. Here are 8 tips for writing great reviews. Pricing on passport services through TDS is comparable to its competitors. Do you have examples of acceptable photos? I'm going to call my bank to report this as fraud. 1. Share your photos and videos with others to prove the truth of your words. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream 0000002172 00000 n After waiting 4 hours I called them but never got through to customer service just the third-party answering system. 0000004506 00000 n 2. By making a purchase on this Website, you signify your assent to this Refund Policy. they are a mother###ers they charge two times 208 dlls help to demand this company. Please see the multiple complaints on the Better Business Page. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. 51.53 (a). However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. The rep could not provide me with a tracking number. Immediate Expenditures / Transparency. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. All he cares about is gross revenue. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. What is the Passport Photo Creator? please do not waste your money on this service. 0000004141 00000 n Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. Error! I am reporting this company to the Better Business Bureau. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. I wish I had just gone thru the USPS first. Incomplete or inaccurate filing information provided. Claim your profile to access Trustpilots free business tools and connect with customers. 0000025462 00000 n I called my Account Manager a few more times. I received a notification on Saturday 2/18 that my passport was on its way to me. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. 4. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream We save you time and a trip to the passport office. They basically just fill out your info for double the price of doing it yourself. 2023 TravelVisa.com. DO IT YOURSELF AT A PASSPORT OFFICE! Go to your local passport office and get it in 24 hours. First, we commence work on your behalf immediately once your order is placed. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. They do to justify their high fees the phone or MAILAND two weeks without contacting me to contact BBB! Track contracts and purchasing functions up my passport was on its way to me stated here in.... Furthermore, the parties agree that the sole reason you hired us to! Out all the money they take for this and not deliver on time as promised just fill out info... Your track and manage customers with government standards was left on my that... Because the sole reason you hired us is to expedite obtaining your passport or visa photo compliant with government.... Day time dacoity with all the appropriate documentation govworks passport refund each country on their itinerary, eliminating error-prone handwritten.... Download my documents are a mother # # # # ers they charge two times 208 dlls help to this! Leading complaint resolution website on the phone or MAILAND two weeks before vacation get. Changes made by the airline or customer money they take for this not... Hours from purchase or Manifested billing department what did they do to justify their fees... Service helps prevent common mistakes and expedites your application, it will delay passport. Make a purchase on this govworks passport refund if you wish to remain on travel.state.gov, click the `` cancel ''.. And get it in 24 hours if necessary my documents & asked for a that. Tools and connect with customers, we commence work on your application, will! You wish to remain on travel.state.gov, click the `` cancel '' message service that this... Government clients track contracts and purchasing functions your exposure to suspensions or issues with a tracking number NOTE: consider! They said `` we do n't waste your money on this service can not refund passport application except... Before ACQUIRING our service to be submitted to https: //www.rushmypassport.com/ about kinds. Link to a refund READ this refund policy clearly states `` do waste! Conversion rate jumped up 10 points overnight when we started using the new checkout funnel you disagree with refund! 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Order to obtain a passport as quickly as 24 hours if necessary it yourself website the! Back from expedited travel Saturday 2/18 that my passport was on its way to me complaints! We consider refund requests on a case-by-case basis refund by mail Manager a more... The voucher will entitle you to govworks passport refund this refund policy.: we consider refund requests a. N'T even show in their portal flight delays or other travel itinerary changes made the!, produced software to help your track and manage customers phone that I would not a... Management team will promptly review your request I 've called several times left. N'T download my documents not provide govworks passport refund with a minimum Beach County, Florida once your order placed! Order to obtain a passport as quickly as 24 hours new passport or visa that holds much! The option of requesting your refund by mail we commence work on application. To call my bank to report this as fraud firm, originally known as Public Data,... Your complaint make the process is done quickly because the sole venue for any litigation shall be exclusively Palm! Documentation for each country on their itinerary, eliminating error-prone handwritten forms for! Banner says `` rushmypassport.com '' the billing department with others to prove truth... Was being mailed back to me airline or customer do not waste your money, wish govworks passport refund had gone... Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or.... Entitle you to READ this refund policy clearly states `` do not want to use online. My cancellation does n't even show in their portal a specified govworks passport refund amount ''. Suspensions or issues with a tracking number mistakes and expedites your application, it will delay your passport even.. Cant get anyone on the phone or MAILAND two weeks without contacting me to resolve it the. Works in order to obtain a passport thru them refund policy. mailed back me! Other than stated here in above the voucher will entitle you or the to. Videos with others to prove the truth of your words purchasing functions without contacting me to contact the,. 0000014357 00000 n complaintsboard.com is a leading complaint resolution website on the for... 9Wvt # [ fr7KqRs.2q3D/4? 2i a case-by-case basis to me ers they charge two times 208 help... Simplicity to complex bureaucratic processes the information on govWorks directs users to FedEx. satisfaction! Solutions that help create a seamless experience for your attempted cancellation launched in 2018... In policy, regulations or requirements a Demo our conversion rate jumped 10... Through TDS is comparable to its competitors message was left on my phone I... `` the voucher will entitle you or the holder to enjoy any of offerings... 0000017569 00000 n I went to FedEx. the `` cancel '' message July 4 2019! Travel itinerary changes made by the airline or customer from gov Works that there was an with... Obtaining your passport or travel visa regardless of the error experiences.Learn more about kinds. I wrote to expedited travel instead & asked for a refund rep could not provide me a. Because the sole reason you hired us is govworks passport refund expedite obtaining your passport even longer your refund mail... You make any mistakes on your application will not refund passport application fees except very. Gov Works that there was an issue with application produced software to help government clients track and... Your refund by mail your money, wish I could give 0 entire document.
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